300-810 Implementing Cisco Collaboration Applications (CLICA) Dumps

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Sample Question 4

An administrator is troubleshooting a Cisco Jabber Deskphone Control Issue. Which CTI event from the logs denotes that the request from Jabber to CTl Manager must the administrator check? 

A. CTI ProviderOpenRequest
 B. CTI ProviderRequest 
C. CTI OpenRequest 
D. CTI AvailableRequest 


Sample Question 5

An engineer Is troubleshooting an MWI Issue between Unity Express and CallManager Express. In the debug SIP logs, the engineer can see CallManager Express responding to Unity Express with a 488 Not Acceptable Media message. Which action resolves the issue? 

A. Ensure that codec G.722 Is configured In the dial peer. 
B. Ensure that codec G.711ulaw is configured in the dial peer. 
C. Ensure that codec G.711alaw is configured In the dial peer. 
D. Ensure that codec G.729 is configured In the dial peer. 


Sample Question 6

What are two characteristics of HTTPS networking for Cisco Unity Connection? (Choose two)

A. HTTPS single-site networks are joined via an intersite link 
B. HTTPS networking uses a ring topology 
C. HTTPS networking supports a maximum of 25 locations 
D. HTTPS networking uses the SMTP protocol 
E. HTTPS networking supports multisite networks 


Sample Question 7

A collaboration engineer troubleshoots an Issue with Cisco IM and Presence federated with Microsoft Skype for Business. A Cisco Jabber user reports being unable to see the presence status of a user on Microsoft Skype for Business when searching for the Microsoft user. Which action resolves this issue? 

A. Disable TLS for the federation. 
B. Configure the federation to use the XMPP protocol. 
C. Add a static route on Cisco IM and Presence to the Skype for Business domain.
 D. Have the Jabber user add the Skype for Business user to the Jabber contact list.


Sample Question 8

An engineer is configuring DNS for service discovery in a jabber deployment for Onpremises Clients. Which snippet will complete the SRV record name _ tcp.example.com? 

A. _cisco_uds 
B. _collab_edge 
C. _xmpp. server 
D. _xmpp-client 


Sample Question 9

Which SAML component specifies the mapping of SAML assertion protocol message exchanges with standard messaging formats or communication protocols such as SOAP exchanges? 

A. SAML binding 
B. SAML assertion 
C. SAML profiles 
D. SAML protocol 


Sample Question 10

An engineer is configuring XMPP federation on the Cisco IM and Presence server and has changed the security settings to TLS Optional on one node in the cluster. What is the next step in the configuration process?

A. Start the Cisco DB Replicator
 B. Start the Cisco Replication Watcher. 
C. Restart the Cisco XCP Router. 
D. Restart the Cisco Presence Engine


Sample Question 11

An engineer Is assisting a user who Is reporting Jabber Presence Issues. Whenever the user Is on an active call, Cisco Jabber does not show the user as active when on a call. However, the user can set the presence status manually, and that status shows correctly. Which action resolves the issue? 

A. Assign the user to a different Presence Redundancy Group. 
B. Restart the XCP Router service. 
C. Set the Owner ID on the users desk phone. 
D. Associate the user to the line on the Directory Number Configuration page. 


Sample Question 12

A collaboration engineer is configuring LDAP integration for Cisco Unity Connection. The engineer has enabled the appropriate services and has completed the LDAP setup and LDAP directory configuration administrative pages in Cisco Unity Connection. The engineer has also completed a Full LDAP synchronization. What must the engineer do next to have the LDAP users appear in the Unity Connection Users page? 

A. Configure the LDAP authentication settings under LDAP. LDAP Authentication. 
B. Synchronize the user accounts under Users - Synch Users. 
C. Restart the Cisco DirSync service. 
D. Import the user accounts under Users - Import Users. 


Sample Question 13

A collaboration engineer wants to stop fraudulent calls to the PSTN that are being made through Cisco Unity Connection Cisco Unity Connection is integrated with Cisco UCM via the SCCP protocol Which action accomplishes this goal?

A. Change the Rerouting CSS on the trunk to Cisco Unity Connection 
B. Change the CSS of the voicemail port 
C. Change the configuration of the routing rule 
D. Remove values from the restriction table 


Sample Question 14

Which operating system is supported for smart card-based authentication on Jabber and Cisco UCM platforms? 

A. Mac OS 
B. Linux 
C. Chrome OS
 D. Windows


Sample Question 15

An administrator must connect multiple Unity Connection clusters using Digital Networking. Which service is required tor the administrator to achieve Digital Networking between the clusters?

A. Connection Digital Networking Replication Agent 
B. Connection Digital Networking Service 
C. Connection Digital Networking Replication Service 
D. Connection Digital Networking Agent


Sample Question 16

A network engineer needs to configure high availability on the Cisco IM and presence cluster. After the configuration was completed and tested, the engineer noticed on Cisco UCM that the IM and Presence publisher is in “Failed Over” state. Which set of steps must be taken to resolve this issue? 

A. Cisco UCM Group Configuration > High Availability > click Fallback 
B. BLF Presence Group Configuration > High Availability > select the publisher server > click Restart Services 
C. BLF Presence Group Configuration > High Availability > click Fallback 
D. Presence Redundancy Group Configuration > High Availability > click Fallback 


Sample Question 17

A collaboration engineer is troubleshooting Apple push notification Issues and calls Cisco TAC for assistance. The Cisco TAC Engineer indicates that diagnostic information has not been received for the cluster. Which action resolves this issue? 

A. Temporarily enable manual downloads of log files from the Cisco Cloud Onboarding page on Cisco UCM. 
B. Temporarily disable push notifications so that Cisco UCM can generate the diagnostics log files. 
C. Enable "Send encrypted PII to the Cisco Cloud for troubleshooting" on the Cisco Cloud Onboarding Configuration page. 
D. Enable "Send Troubleshooting Information to the Cisco Cloud" on the Cisco Cloud Onboarding Configuration page. 


Sample Question 18

An administrator must Implement toll-fraud prevention on Cisco Unity Connection by using restricted tables. Which action accomplishes this task? 

A. Block all numbers that start with 999*. 
B. Allow calls to international operators and conference rooms only.
 C. Permit calls only to specific domestic long-distance area codes. 
D. Allow calls to the international operator only. 


Sample Question 19

An administrator is troubleshooting an Issue with Cisco Unity Connection. When outside callers interact with the Auto-Attendant, the callers cannot reach the operator when they press '0’. However, the callers can leave messages for users when they get a user's mailbox. Internal callers to the Auto-Attendant are experiencing the same issue. Which two areas should the administrator verify that Cisco Unity Connection is receiving the callers' keypresses? (Choose two.)

 A. Cisco Unity Connection Media (Wave) Traces
 B. Cisco Unity Connection Remote Port Status Monitor 
C. Cisco Unity Connection Packet Capture 
D. Cisco UCM CallManager Traces 
E. Cisco UCM CDR Records 


Sample Question 20

Which two authentication methods does Integrated Windows Authentication use to validate Windows credentials? (Choose two.) 

A. NTLM 
B. Digest Authentication 
C. SAML 
D. Kerberos 
E. Smart Card 


Sample Question 21

An engineer deploys Centralized Deployment for Cisco IM and Presence, where central IM and Presence runs version 12.0, and remote Cisco UCM clusters run version 10.5. The engineer checks under System > Centralized Deployment and notes that Status remains UnSynchronized. What are two reasons for this status? (Choose two.) 

A. The Cisco UCM and IM and Presence cluster must be running at least version 11.5 to allow for Centralized Deployment. 
B. The remote Cisco UCM cluster does not support OAuth Refresh Token flow. 
C. This connection must be synchronized from the remote Cisco UCM Administration menu. 
D. The username ana/or password of the application user that was provided for adding remote dusters to the central IM and Presence is incorrect. 
E. The application user that is configured on remote Cisco UCM clusters does not have 'Standard AXL API Access- added. 


Sample Question 22

A collaboration engineer is configuring SIP interdomain federation for Cisco IM and Presence. The external domain cannot be discovered using DNS SRV. If the external enterprise domain is ciscocollab.com, what destination pattem should the engineer use for a static route?  

A. com.ciscocollab.* 
B. _sipfederationtls._tcp.ciscocollab.com 
C. *.ciscocollab.com,* 
D. .ciscocollab.com 


Sample Question 23

An administrator is configuring Cisco Unity Connection call handlers The administrator wants to ensure that all outside callers are played a welcome message and then are transferred to a live operator The administrator wants to restrict the callers from interrupting the welcome message with key presses Under which call handler menu is this task accomplished?

 A. Greetings 
B. Transfer Rules 
C. Caller Input 
D. Message Settings 


Sample Question 24

An engineer must verify that the DNS SRV entries that are configured have the correct Information. How Is this configuration completed via a Windows machine? 

A. Go to Windows Explorer and type nslookup. Set the type=internet, and then enter the SRV record. 
B. Go to the command prompt and type dnslookup. Set the type=sip. and then enter the SRV record. 
C. Go to Internet Explorer and type nslookup. Set the type=srv, and then enter the SRV record.
 D. Go to the command prompt and type nslookup. Set the type=srv, and then enter the SRV record. 


Sample Question 25

A collaboration engineer is installing Jabber for Windows via the CLI Which two authentication command line arguments ensure that the client authenticates to a Cisco UCM server? (Choose two.) 

A. CCMCIP=10.10.10 99 
B. CUP_ADDRESS=10.10.10.98 
C. CTI=10.10.10.97 
D. REGISTRATION_SERVER=CUCM 
E. EXCLUDED_SERVICES=Webex 


Sample Question 26

A collaboration engineer Is troubleshooting an Issue with Jabber client logins on the Internal network. Users are receiving a certificate error message that Jabber cannot accept the certificate from the server. Users of phone-only mode Jabber clients do not have the same issue. Which two certificates must be regenerated in the initial steps of resolving this issue? (Choose two.)

A. Cisco UCM tomcat certificate 
B. Cisco IM and Presence cup-xmpp certificate 
C. Cisco UCM CallManager certificate 
D. Cisco IM and Presence cup certificate 
E. Cisco IM and Presence tomcat certificate 


Sample Question 27

Users on Cisco.com experience issues while using Cisco Jabber, and the error 'Cannot communicate with the server" appears. An engineer checks the logs for the Jabber client and discovers the error "LERR_JABBER_AUTH <17>: Authentication error with server e.g. resource bind, TLS, create a session or SASL error. What should be checked to resolve this issue? 

A. if the LDAP server Is reachable and if port 443 Is open 
B. if cup-xmpp certificates are valid and if port 8443 is open 
C. if the cup-xmpp certificates are valid and if port 5222 is open
 D. if the LDAP server Is reachable and If port 5222 Is open 


Sample Question 28

The external database used for the persistent chat feature has been running out of space, and users are having issues with persistent chat rooms and messages. which external database toll must be used in the cisco IM and presence server to fix this issue? 

A. Cleanup Utility 
B. High Availability Utility 
C. Merge Utility 
D. FreeSpace Utility 


Sample Question 29

An engineer is configuring Cisco Unity Connection to provide messaging services and needs to designate a set of phone numbers to be used for transferring calls within the organization to prevent toll fraud. Which mechanism in Cisco Unity Connection should be modified to accomplish this goal?

A. restriction tables
B. calling search spaces
C. transfer rules
D. fraud tables


Sample Question 30

Which authentication method allows a user to log in to an SSO-enabled Cisco Unified Communications application by utilizing a Microsoft Windows login, thereby not requiring any credentials to be entered? 

A. Smart Card
B. OAuth
C. form-based
D. Kerberos


Sample Question 31

An engineer is working on a cisco unity Express system and notices that users that exist on the integrated cisco UCME are missing from Cisco Unity Express. Which two actions using the GUI resolve this discrepancy? (Choose two) 

A. Use the Synchronize task under the User ID field.
B. Use the Synchronize System under MWI
C. Use the Synchronize Information under Administration
D. Import the users using a CSV file.
E. Add the missing users manually to Cisco Unity Express


Sample Question 32

Cisco Unity connection ports on cisco UCM are not registering. An engineer receives a packet capture of the link between the two servers to troubleshoot. In which port will this problem be resolved? 

A. TCP 1720
B. TCP 2000
C. TCP 5060
D. TCP 2427


Sample Question 33

Which Cisco IM and Presence service must be activated and running for IM Presence to successfully integrate with Cisco Unified Communications Manager? 

A. Cisco DHCP Monitor Service  
B. Cisco AXL Web Service  
C. Self-Provisioning IVR  
D. Cisco XCP Authentication Service  


Sample Question 34

Which Cisco IM and Presence service must be activated and running for IM Presence to successfully integrate with Cisco Unified Communications Manager? 

A. Cisco DHCP Monitor Service  
B. Cisco AXL Web Service  
C. Self-Provisioning IVR  
D. Cisco XCP Authentication Service  


Sample Question 35

Which two command line arguments can you specify when installing Cisco Jabber for windows? (Choose two.) 

A. CISCO_UDS_DOMAIN
B. TFTP_ADDRESS
C. VOICEMAIL_SERVER_ADDRESS
D. SERVICES_DOMAIN
E. TFTP



Exam Code: 300-810
Exam Name: Implementing Cisco Collaboration Applications (CLICA)
Last Update: April 27, 2024
Questions: 213