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Sample Question 4
Which two items are needed to be able to modify the account or person account associatedwith the 25m 554OrderSummary without Salesforce Order Management licenses?
A. The OrderLifeCycleType field on the associated OrderSummary is set to MANAGED. B. The user executing this action has the "Commerce Buyer and Entitlements Integrator"system permission. C. The OrderLifeCycleType field on the associated OrderSummary is set to UNMANAGED. D. The user executing this action has either the "Edit Unmanaged Order Summaries" or"B2B Commerce Integrator user"system permission.
Answer: C,D
Explanation: To modify the account or person account associated with the OrderSummary
without Salesforce Order Management licenses, it's necessary thatC. The
OrderLifeCycleType field on the associated OrderSummary is set to UNMANAGED,
indicating that the order is not being managed by Salesforce Order Management, andD.
The user executing this action has either the "Edit Unmanaged Order Summaries" or "B2B
Commerce Integrator user" system permission, granting them the ability to make changes
to unmanaged orders.
Sample Question 5
An Administrator is having trouble rebuilding the search index. 08m 41sWhat could be causing this issue?
A. The necessary permissions have not been given to the Administrator. B. There are no active products associated to any of the categories in the store catalog. C. There is no price book associated to the store. D. The products have not been added to an entitlement policy.
Answer: A
Explanation: If an Administrator is having trouble rebuilding the search index, a potential
cause could bethe necessary permissions have not been given to the Administrator (A).
Proper permissions are required to execute search index rebuilds, and without these
permissions, the Administrator may encounter difficulties in initiating or completing the
rebuild process.
Sample Question 6
An Administrator sets up a new store and imports the product catalog. While verifying thestore display, the Administrator notices a "Products" category that the Store Managerasked to not display.How can the Administrator fix this?
A. Disable the Display in Menu attribute. B. Enable the Do Not Display in Menu attribute. C. Disable the Show in Menu attribute. D. Enable the Hide in Menu attribute.
Answer: A
Explanation: To prevent a "Products" category from being displayed as requested by the
Store Manager, the Administrator shouldDisable the Display in Menu attribute (A). This
action will remove the category from the storefront navigation menu, ensuring it does not appear to store visitors. This approach allows for flexibility in managing how products and
categories are presented on the storefront, aligning with business requirements and
preferences. The other options, such asEnable the Do Not Display in Menu attribute
(B),Disable the Show in Menu attribute (C), andEnable the Hide in Menu attribute (D), are
not standard attributes in Salesforce B2B Commerce for controlling menu display.
Sample Question 7
A client would like to customize the Store so certain groups of buyers see personalizedinformation.Which three criteria types can an Administrator use to create an audience for a componenton a Store page?
A. Active Cart Total Value B. Permission Set C. Profile D. Product Category E. User's Location
Answer: B,C,E
Explanation: To create personalized experiences for different groups of buyers, an
Administrator can use the following criteria types to create audiences for a component on a
Store page:
B. Permission Set:This allows for content personalization based on the
permissions granted to the user, enabling targeted content delivery.
C. Profile:Users with different profiles can be presented with tailored content,
ensuring relevance and enhancing the user experience.
E. User's Location:Personalizing content based on the user's geographical location
can significantly improve relevance and engagement.
Sample Question 8
AB2B Administrator notices a change that needs to be made to a storefrontbefore the Change Set can be finalized for deployment.From which two places can the Administrator directly access Experience Builder to makethe change?
A. All Sites B. Experience Cloud Configuration C. All Communities D. Digital Experiences E. Store tile
Answer: A,D
Explanation: An Administrator can directly access Experience Builder to make changes to
a storefront fromA. All SitesandD. Digital Experiences. These areas within Salesforce
provide entry points to the Experience Builder, where administrators can modify the design
and layout of storefronts, including components and pages.
Sample Question 9
Which three options does an Administrator have for adding content to a Product out of thebox?
A. Only one Product Detail Image B. One or more Attachments C. Up to eight Product Detail Images D. Only one Product List Image E. One or more Product Banner Images
Answer: B,C,E
Explanation: In Salesforce B2B Commerce, administrators can enhance product pages by
adding various types of content. Out of the box, the options include:
B. One or more Attachments:Administrators can attach multiple files to a product.
These attachments can include manuals, specifications, or additional information
relevant to the product.
C. Up to eight Product Detail Images:This allows for a more comprehensive
display of the product from different angles or in different use cases, enhancing the
buyer's understanding and visualization of the product.
E. One or more Product Banner Images:These can be used to highlight key
features, promotions, or any other important information related to the product at
the top of the product page.
These features are designed to provide a rich, informative, and engaging product
experience for the buyers, directly out of the box, without the need for custom
development.
Sample Question 10
Which requirement must be met before an Administrator can perform a search index?
A. All products must have at least one image assigned. B. All products must have a SKU assigned. C. At least one product must be marked Active. D. At least one product must have a ProductCode assigned.
Answer: D
Explanation: Before performing a search index in Salesforce B2B Commerce, it is crucial
that at least one product has aProductCode assigned (D). The ProductCode is a unique
identifier for products in Salesforce B2B Commerce, and it is essential for indexing and
searching products within theplatform. While images (A) and SKUs (B) enhance product
listings and navigation, they are not prerequisites for indexing. Ensuring products are
marked as Active (C) is important for them to appear in search results, but the presence of
a ProductCode is fundamental to the indexing process itself.
Sample Question 11
Where can an Administrator configure an alternative or new checkout flow?
A. Checkout Button on the Cart page B. Experience Builder on the Checkout page C. Store tile in the Commerce app D. Process Builder Button in Experience Builder
Answer: C
Explanation: An Administrator can configure an alternative or new checkout flow in
theStore tile in the Commerce app (C). This area provides access to store configurations,
including checkout process customizations. The Commerce app's Store tile allows
administrators to define and manage various aspects of the checkout experience, such as
payment options, order review, and final confirmation steps, ensuring a seamless and
efficient checkout process for users. TheCheckout Button on the Cart page (A),Experience
Builder on the Checkout page (B), andProcess Builder Button in Experience Builder (D)are
not the primary locations for configuring the checkout flow in Salesforce B2B Commerce.
Sample Question 12
Which two preferences are required to successfully run B2B on Lightning Experiencecheckout? 27m 30s
A. Enable Account Relationships B. Enable Optional Price Books for Orders C. Enable Negative Quantity D. Enable Orders
Answer: A,D
Explanation: For successful operation of B2B on Lightning Experience checkout, the
following preferences need to be enabled:
A. Enable Account Relationships:This allows for the management of complex
account hierarchies and relationships, which is crucial for B2B transactions that
often involve multiple entities within the same organization.
D. Enable Orders:This is fundamental for the checkout process, as it allows for the
creation and management of customer orders within the Lightning Experience,
providing a seamless checkout process.
Sample Question 13
An Administrator needs to rebuild the Search Index in the B2B Commerce App.What should the Administrator do next while on the store record page?
A. Click onthe Search tile B. Click on Community Settings C. Click on Search Reindexing in the Quick Actions D. Go to Search Reindex in Setup
Answer: C
Explanation: To rebuild the Search Index in the B2B Commerce App, the Administrator
should:
C. Click on Search Reindexing in the Quick Actions:This option directly initiates the
reindexing process from the store record page, updating the searchindex to reflect
the most current data across products, categories, and content, thereby improving
search accuracy and performance.
Sample Question 14
An Administrator needs to rebuild the Search Index in the B2B Commerce App.What should the Administrator do next while on the store record page?
A. Click onthe Search tile B. Click on Community Settings C. Click on Search Reindexing in the Quick Actions D. Go to Search Reindex in Setup
Answer: C
Explanation: To rebuild the Search Index in the B2B Commerce App, the Administrator
should:
C. Click on Search Reindexing in the Quick Actions:This option directly initiates the
reindexing process from the store record page, updating the searchindex to reflect
the most current data across products, categories, and content, thereby improving
search accuracy and performance.
Sample Question 15
What must an Administrator set up in order to use an approved entity ina CRM collection?
A. Global List view B. Sales List View C. CRM List view D. Service List View
Answer: C
Explanation: To use an approved entity in a CRM collection, an Administrator must set up
aCRM List view (C). This setup enables the organization of entities such as contacts,
accounts, or custom objects within the CRM to be part of targeted collections, facilitating
segmentation and targeted actions. The CRM List View provides a framework for defining
the criteria and filters that determine which records are included in a collection, supporting
personalized and efficient CRM strategies. Global (A), Sales (B), and Service (D) List
Views are also used within Salesforce but are tailored for broader or different contexts than
CRM collections.
Sample Question 16
Which three configuration aspects must be set up outside the Commerce App in order todeploy and activate thefull B2B Commerce experience both for internal and external users?
A. Custom attributes B. Experience Sites C. Multi-Factor Authentication D. Profiles and Permission Sets E. Salesforce CMS
Answer: B,C,D
Explanation: To deploy and activate the full B2B Commerce experience for internal and
external users, the three configuration aspects that must be set up outside the Commerce
App includeB. Experience Sites, which involves configuring the digital experience platforms
for users;C. Multi-Factor Authentication, which is a security measure to verify user
identities; andD. Profiles and Permission Sets, which are essential for defining access
controls and permissions for different types of users within the system.
Sample Question 17
Which two steps should an Administrator take to move the B2B store configuration from asandbox environment to a production environment?
A. Add the Store Configuration to a change set. B. Import the settings to the Production environment with Workbench. C. Export the store settings with Data Loader. D. Export the store configuration from the Store Administration.
Answer: A,C
Explanation: To move the B2B store configuration from a sandbox to a production
environment, an Administrator shouldA. Add the Store Configuration to a change setandC.
Export the store settings with Data Loader. The change set allows for the transfer of
configuration settings, while the Data Loader can be used to migrate data related to the
store setup, ensuring a smooth transition to the production environment.
Sample Question 18
What configuration steps are required to send Order confirmation emails toBuyers?
A. Create an Email template, Set up Organization-Wide Addresses, Create an Email Alert,dd an Auto-launched flow B. Create a Trigger on Order Status change and invoke the Buyer Confirmation Email flowfrom the Trigger code C. Locate the existing "Buyer Confirmation Email" sub-flow, Add it to the Checkout flow asan invocable action D. Check the box called “Activate Order Confirmation to Buyers” in the Commerce AppsStore Administration
Answer: A
Explanation: To send Order confirmation emails to Buyers, the necessary configuration
steps includeCreating an Email template (A)to define the content and format of the
email,Setting up Organization-Wide Addressesto ensure emails are sent from a verified
domain,Creating anEmail Alertto trigger the email sending process, andAdding an Autolaunched
flowto automate the email sending process based on specific criteria or events,
such as order confirmation. This setup ensures that buyers receive timely and informative
confirmation emails, enhancing the customer experience.
Sample Question 19
What does an Administrator need to configure to enable Activity Tracking in the storefront?
A. Set a Cookie for Tracking. B. Deploy Commerce Einstein. C. Configure Time to Live with Experience Builder. D. Leverage Google Analytics.
Answer: D
Explanation: To enable Activity Tracking in the storefront, an administrator needs toD.
Leverage Google Analytics. By integrating Google Analytics with the B2B Commerce
storefront, the administrator can track user activities, providing insights into user behavior
and improving the overall shopping experience.
Sample Question 20
A company already has an Experience Cloud Site that they want to use as thestore. They are currently implementing B2B Commerce.What should an Administrator do in this scenario?
A. Drag and drop the Commerce components onto the proper pages in Experience Builder. B. Use the ‘Create a Store on Existing Site’ button in the Commerce app. C. Convert the existing site to a B2B Commerce site in the Digital Experience setting. D. Create the store in Setup and link it to the existing site.
Answer: A
Explanation: If a company already has an Experience Cloud Site and is implementing B2B
Commerce, an Administrator shouldA. Drag and drop the Commerce components onto the
proper pages in Experience Builder. This approach allows for the integration of B2B
Commerce functionalities into the existing site by utilizing the modular components
available in Experience Builder, tailored to the commerce needs.
Sample Question 21
An Administrator has a working checkout flow and needs to meet a requirementthat allorders over a certainamount be paid for using a credit card instead of a purchase order.How should the Administrator start?
A. Search AppExchange for a Payment Gateway that handles both credit cards andpurchase orders. B. Add decision logic to hide the option for purchase orders on orders that meet the criteria. C. Delete the pricing subflow called Subflow - Confirm Price and replace it with a newsubflow for credit cards. D. Create a Payment Gateway mapped to two providers.
Answer: B
Explanation: To meet the requirement that all orders over a certain amount be paid for
using a credit card instead of a purchase order, the Administrator should start withB. Add
decision logic to hide the option for purchase orders on orders that meet the criteria. This
approach involves configuring the checkout flow to dynamically adjust the available payment options based on the order amount, ensuring compliance with the specified
