MS-220 Troubleshooting Microsoft Exchange Online Dumps

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Sample Question 4

A company uses Exchange Online. The company configures the following retention tags: • Inbox: Delete in 365 days. • Deleted Items: Delete in 30 days. A user receives an email on April 27, 2022 and deletes the email on May 28, 2022. You need to determine the retention period of the email. On which date will the email expire? 

A. May 27, 2022 
B. May 28, 2022 
C. June27,2022 
D. April 27, 2023 


Sample Question 5

A company uses Exchange Online. A user named User1 schedules a meeting with a conference room mailbox named Conf1. Conf1 is already reserved for another meeting but does not automatically decline the conflicting meeting request. You need to ensure that conflicting meeting requests sent to Conf1 are declined. What should you do? 

A. Remove User1 from the RequestlnPolicy property list. 
B. Set the value of the AddNewRequestsTentatively property for the room mailbox to True 
C. Remove User1 from the RequestOutOfPolicy property list. 
D. Remove User1 from the BooklnPolicy property list. 


Sample Question 6

A company uses Exchange Online. A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header SFV: BLK You need to resolve the issue. Solution: Remove the recipient's domain from the domain block list in the anti-spam policy. Does the solution meet the goal? 

A. Yes 
B. No 


Sample Question 7

A company uses Exchange Online in a multi-geo environment. A user named User1 has delegate permission to the mailbox of a user named User2. Auditing is enabled for the organization. All users are assigned Microsoft 365 E5 licenses. You discover that all mailbox access to User2 is being logged. However, security policies mandate that only mailbox access from administrators should be audited. You need to ensure that mailbox audit logs conform to the security requirements. Solution: Run the following Command: Set-Mailbox -Identity User1 -AuditEnabled $false Does the solution meet the goal? 

A. Yes 
B. No 


Sample Question 8

A company uses Exchange Online. A user reports they are not receiving emails with attachments from known senders. You need to troubleshoot the issue. Which two policies should you review? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

 A. Safe Attachments 
B. Anti-phishing 
C. Anti-malware 
D. Anti-spam 


Sample Question 9

A company uses Exchange Online in a multi-geo environment. A user named User1 has delegate permission to the mailbox of a user named User2. Auditing is enabled for the organization. All users are assigned Microsoft 365 E5 licenses. You discover that all mailbox access to User2 is being logged. However, security policies mandate that only mailbox access from administrators should be audited. You need to ensure that mailbox audit logs conform to the security requirements. Solution: Run the following command: 5et-MailboxAuditBypassAssociation -Identity User2 - AuditByPassEnabled $true Does the solution meet the goal? 

A. Yes 
B. No 


Sample Question 10

A company uses Exchange Online. A user named User1 receives a notification that their mailbox is full. You verify that User1's mailbox size is 49.8 GB. You need to increase the maximum size of User1's mailbox to 99 GB. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

 A. Assign an Exchange Online Plan 1 license to User1. 
B. Run the set-Mailbox cmdlet. 
C. Run the Get-Msolsubscription cmdlet. 
D. Assign an Exchange Online Plan 2 license to User1. 


Sample Question 11

A company uses a Microsoft Exchange Server 2019 hybrid environment. User mailboxes are hosted on the Exchange Server. You observe that user mailboxes are configured to automatically forward emails to external recipients. You need to identify which mailboxes are automatically forwarding emails. What should you use?

 A. an auto forwarded messages report 
B. a mail flow rule 
C. an outbound spam policy 
D. a role assignment policy 


Sample Question 12

A company uses Exchange Online. A user receives a non-delivery report when sending emails to external recipients. You perform a message trace and discover that emails are not being sent from the Exchange environment. You need to identify the component that is causing the issue. Which component is causing the issue?  

A. Anti-phishing protection 
B. Anti-spoofing protection 
C. Connection filter policies 
D. Mail flow rules 


Sample Question 13

A company uses Exchange Online. The company creates a transport rule to append a disclaimer to incoming emails from external senders. Users report that emails from external senders do not include the disclaimer. You need to troubleshoot the issue. What should you do? 

A. Review the audit logs. 
B. Perform pipeline tracing. 
C. Perform a message trace. 
D. Review the message tracking logs. 


Sample Question 14

A company uses Exchange Online. The company enables modern authentication. Users report that Microsoft Outlook continuously prompts for credentials. You need to ensure that users can authenticate successfully. Which registry key should you configure on the client computers?

 A. AlwaysUseMSOAuthForAutoDiscover 
B. PreferProvidedEmaillnAutoDiscoverAuthPrompts 
C. ExcludeHttpsAutoDiscoverDomain 
D. ExcludeExplicit0365Endpoint 


Sample Question 15

A company uses Exchange Online. You observe that emails are being automatically forwarded to external recipients using inbox rules and SMTP forwarding. You need to create a report that lists forwarded emails. What should you use? 

A. Microsoft 365 compliance
B. the Get-TransportRule Cmdlet 
C. Exchange admin center 
D. the Get-OutboundConnector cmdlet


Sample Question 16

A company uses Exchange Online. The company configures a transport rule that applies a disclaimer to all emails from the Internet. Users receive calendar sharing invitations from external senders. Users report that they are unable to open the calendar from a sharing invitation in Outlook on the web. You need to resolve the issue. What should you do? 

A. Change the fallback action of the transport rule to Ignore. 
B. Set the value of the ApplyHtmlDisclaimerTextLocation parameter to Prepend. 
C. Change the fallback action of the transport rule to Reject. 
D. Set the value of the ApplyHtmlDisclaimerTextLocation parameter to Append. 


Sample Question 17

A university uses Exchange Online. Students must be able to find email addresses for other students in the university's address book. You need to prevent students from finding faculty email addresses in the address book. You create and assign an address book policy (ABP). Which cmdlet should you use to enable ABP routing?  

A. Set-FrontendTransportService 
B. Set-TransportService 
C. Set-MailboxTransportService 
D. Set-TransportConfig 


Sample Question 18

A company uses Exchange Online. A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header SFV: BLK You need to resolve the issue. Solution: Add the sender's email address to the recipient's allowed list Does the solution meet the goal? 

A. Yes
 B. No


Sample Question 19

A company uses Exchange Online. The company configures an SMTP relay device. Users report that emails are being delivered to the Junk Email folder. You need to ensure that emails are delivered to the recipient's inbox. What should you do? 

A. Configure a DNS MX record for the SMTP relay device IP address. 
B. Configure a DNS A record for the SMTP relay device IP address. 
C. Add the IP address of the SMTP relay device to the SPF record. 
D. Add a mail flow connector to allow emails from the SMTP relay device IP address. 



Exam Code: MS-220
Exam Name: Troubleshooting Microsoft Exchange Online
Last Update: May 13, 2024
Questions: 105