Make success possible with our Latest and Unique Architect Exams B2B-Solution-Architect Practice Exam!
Name: Salesforce Certified B2B Solution Architect (Arch-301)
Exam Code: B2B-Solution-Architect
Certification: Architect Exams
Vendor: Salesforce
Total Questions: 111
Last Updated: October 10, 2025
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Universal Containers (UC) u about to develop a new call center solution utilizing Salesforce productsincluding Service Cloud, LiveMessage, Experience Cloud, and MuleSoft. UC would prefer no real customer data to be stored within Salesforce but to be made view only. These views should only be utilized by a select few individuals that may be assigned the ability to view this data temporarily and have it removed. Which two features should a Solution Architect suggest to maintain these constraints?
A. Apex Callouts, User Permissions Sets
B. Third-party ETL, Profiles
C. Salesforce Connect, User Profiles
D. Salesforce Connect, User Permission Sets
ANSWER : D
Universal Containers is in the process of implementing CPQ and Billing whileintegrating with ERP for order fulfillment. The Development team is looking to gather regular feedback from the business stakeholders through each sprint. Also, supporting an Agile methodology, they have agreed on a reasonable amount of flexibility in requirements during the course of the project. Which area should a Solution Architect look to receive feedback on at the earliest?
A. Pricing sync between CPQ and ERP
B. Modifications required to ERP for integration purposes
C. Product and Pricing structure setup in CPQ
D. Invoice capabilities in ERP to accommodate billing
ANSWER : C
Recently. Universal Containers (UC) successfully launched a multi-cloud 62B implementation with Sales Cloud, Service Cloud, Experience Cloud, and B2B Commerce. As the Sales and ServiceCloud development was performed by separate teams, UC created Process Builder automation for the Account object m separate Process Builder processes. As customers 90 through the sales process within Sales Cloud, the data on their customer account record is updated. As those same customers make purchases within B2B Commerce, the data on their customer account record is updated as well. What are two reasons why a Solution Architect should recommend uniting these into a single Process Builder process? Choose2 answers
A. Moving them into a single Process Builder process helps to reduce the number of
queries and avoid hitting limits on the Account object.
B. Moving them into a single Process Builder process provides control over the order of the updates and actions triggered on the Account object.
C. Moving them into a single Process Builder is the only way to ensure a naming convention is followed on the Account object.
D. Moving one of the Process Builders into a flow will remove all automation conflicts on the Account object.
ANSWER : A,B
Universal Containers (UC) is currently using Sales Cloud, Revenue Cloud, Experience Cloud, and B2B Commerce. B2B Commerce and Experience Cloud are used for UC's end customers while the direct Sales team sells with partners through Revenue Cloud. However, partners want to work digitally versus through email. The direct Sales team has asked the CIO how they can expose their Revenue Cloud capabilities to their partners and vendorsusing Salesforce. The CIO knows they are currently using B2B Commerce for customers and is wondering if they can do something similar for partners by exposing CPQ capabilities in Experience Cloud for partners. What are two questions a Solution Architect should ask when evaluating either B2B Commerce or CPQ for partners via Experience Cloud? Choose 2 answers
A. Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce
tool today?
B. Does the direct Sales team co-sell with partners or sell to partners in this new channel model?
C. Do partners need to do complex configurations or create their special pricing?
D. What do we need to invest in order to build the channel and where does that investment come from?
ANSWER : A,C
Universal Containers (UC) is implementing a SalesforceB2B multi-cloud project with large volumes of data and daily transactions from multiple third-party systems via multiple integrations. UC is looking at transactions of more than 1 million records a week and, in higher seasons, 10 million records a week. UC has made the decision to get a full copy sandbox to use to test all of its third-party integrations across its multiple clouds. UC has also invested in MuleSoft and the Anypoint Platform as the single enterprise service bus for all of the third-party data going into Salesforce. Which type of performance testing should a Solution Architect recommend for testing data at scale on this project?
A. Perform API load test against the full copy sandbox before go live.
B. Perform unit testing against the full copysandbox codebase before go live in production.
C. Perform page load testing against production after go live.
D. Perform API load test against the partial copy sandbox before go live.
ANSWER : A
Northern Trail Outfitters (NTO) is currently using Salesforce CPQ and would like to implement B2B Commerce Classes. NTO uses a Partner Community to allow partners to build complex bundles to provide detailed quotes to clients. NTO also wants to ensure that it does not have to maintain two databases of products. Which two considerations should a Solution Architect keep in mind about the CPQ B28 Commerce Connector when synchronizing Product and Price data? Choose 2 answers
A. The connector lets you sync simple products with a flat price.
B. The connector does not support syncing complex CPQ bundles.
C. Discount schedules from CPQ will sync to discounts and promotions m B2B Commerce Classic
D. The connector is a two-way sync for product and pricing logic.
ANSWER : A,B
A software solutions company has created several SaaS applications that it sells to its customers. The company would like an easier way to allow customers to renew their subscriptions each period. Today, the company has to run reports across multiple disparate systems to find out which products each customer has purchased, their usage levels, and when each customer needs to renew. Tracking and identifying when to contact customers is a very manual process and involves sates people sending emails with invoices attached. Customersoften mail paper checks to the company, leading to disconnected invoicing and payment processing. Which two products should a Solution Architect consider to resolve the subscription, invoicing, and payment issues the company is currently experiencing? Choose 2 answers
A. Salesforce Billing
B. Salesforce Order Management
C. B2B Commerce
D. Salesforce CPQ
ANSWER : A,D
Universal Containers (UC) has its product and primary pricing in an ERP.For data consumption to other systems, the ERP is integrated to a separate third-party data warehouse. The cart-to-quote process is supported by Salesforce's multi-cloud solution spanning Sales Cloud, CPQ, and B2B Commerce. The sales process is structuredso that the customers add products to the cart through the Storefront and request a quote from UC's sales representatives. The representatives can work on the quote in CPQ and push back the updated pricing to the Storefront. The overall pipeline is tied back to opportunities and opportunity products for forecasting. Where does UC house the system of record for its sales process?
A. Salesforce B2B Commerce
B. Salesforce CPQ
C. Salesforce Sales Cloud
D. Third-party data warehouse
ANSWER : C
Universal Containers (UC) has gone through the design phase of its large initiative involving multiple Salesforce clouds and is about to go into the build phase. The CIO would prefer to create an internal Center of Excellence (CoE) to implement the solution versus make a third-party organisation responsible for the entire build given that they have the talent internally to support the initiative. Which two recommendations should a Solution Architect make toward creating a CoC? Choose 2 answers
A. All development decisions will be made by internal resources.
B. Documentation around the solution will not be a concern.
C. Knowledge of the solution will stay within the organization.
D. It will be much more cost effective to create a CoE.
ANSWER : A,C
Universal Containers is at the start of a digital transformation program. Members of the executive leadership team have provided a list of internal and external stakeholders who are dedicated to formulating the vision and desired business outcomes in a 2-day workshop. The executive leadership team hasmade the request to understand what the customer experience will look like out of this workshop. What should a Solution Architect do to help formulate the high-level business vision and desired business outcomes?
A. Facilitate a workshop with the executiveleadership team, applying the journey mapping
process to create a vision and align customer journey to business objectives.
B. Facilitate a strategy session with the executive leadership team to better understand their individual business units' priorities to achieve the business objectives.
C. Ask to follow the Customer Service team for a day to gain a better understanding of how they work and identify their pain points to formulate this vision.
D. Facilitate a business process mapping workshop with the executive leadership team to better understand the potential process improvements.
ANSWER : A
Universal Containers (UC) is about to complete an initial planning of a complex solution involving multiple customer personas. UC wants to ensure it has a comprehensive understanding of whatkinds of business outcomes the customers want to achieve before presenting them a solution. Which method of discovery should a Solution Architect suggest to UC?
A. Third-party research from well-known organizations
B. Jobs To Be Done Framework
C. Comprehensive Surveys to End Customers
D. User Stories Creation with End Customers
ANSWER : D
Universal Containers (UC) is adding to its existing Salesforce implementation and currently uses Saks Cloud and Service Cloud. UC is looking to add Salesforce Field Service and Experience Cloud to allow its third-party contractors easier access to the data they need and to provide its customers a way to self-service. UC has expressedinterest m allowing its customers to be able to self-schedule maintenance work on their Assets. UC wants a solution to display scheduling options for the next month to its customers. What should a Solution Architect consider m a potential solution?
A. Lightning Web Components Calendar Module
B. Appointment-Assistant Self Service Scheduling
C. Salesforce Scheduler
D. Standard Salesforce Asset Calendar
ANSWER : B
Universal Containers (UC) is undergoing a full digital transformation and has chosen Salesforce as one of the main components. UC will use Sales Cloud for online activities, CPQ for quote generation and renewals. B2B Commerce for online orders through its partnerships and vendors, an external ERP for fulfillment and invoicing, and Marketing Cloudfor customer outreach. UC wants to create fluidity between the entire application landscape, and an integration between systems is required. The applicationisexpected to be able to generate an order based on any of the channels outlined above, and be utilized in UC's outreach to its customers. Where should a Solution Architect recommend the system of record (SOR) be for all orders going forward?
A. In the ERP Order Object
B. Salesforce Custom Object
C. Salesforce Order Object
D. B2B Commerce Order Object
ANSWER : C
During a B2B multi-cloud implementation, an executive sponsor from Universal Containers (UC) approaches the Solution Architect to discuss ongoing support and new functionality that will be rolled out tosupport UC. The current implementation supports Experience Cloud, Service Cloud, and Sales Cloud. Which three recommendations should a Solution Architect make to ensure features are enabled without impacting user efficiency? Choose 3 answers
A. Give usersa way to raise support tickets for new features they do not understand.
B. Give users the ability to opt-out of any new feature they dislike.
C. Fully document all customizations added to the system.
D. Communicate and train users on new features.
E. Ensure development, training, and production environments are in place.
ANSWER : C,D,E
Universal Export has implemented multiple Salesforce products and has made it clear thatit wants to maximize its investment and avoid buying any new products. For the company's next release, its business requirements seem to be a close fit for a product that Salesforce has. out it wants to develop a custom extension that replicates the functionality of that Salesforce module. Which two actions should a Solution Architect take? Choose 2 answers
A. Begin requirements gathering for integrations and data migration
B. Advise the customer to use the out-of-the-box approach to avoid unnecessary technical debt.
C. Consult with the IT department to review the extension requirements.
D. Evaluate the business benefit of the requested functionality to see if it justifies investment in the Salesforce product.
ANSWER : B,D
Universal Containers (UC) is evaluating Salesforce for a Lead to Invoice solution, as its current process for getting payments from customers «s incredibly laborious. UC knows now its current invoice process runs through its back-office ERP, and is unsure how it would work within a front-office tool going from a lead all the way to an invoice. UC is looking to purchase Revenue Cloud, Sales Cloud, Marketing Cloud Account engagement, and MuleSoft to work with its CRP. The CIO also wants to make sure UC is utilizing the data across these clouds in the most automated way possible without a lot of manual data intervention as is required today within its back- office CRP What should thesteps in the business process look like when creating a multi-cloud Lead to Invoice solution in Salesforce if UC's CRP will be the system of record for invoice?
A. Lead, Opportunity, Quote, Order, Invoice, Payment, ERP
B. Lead, Opportunity, Quote, Order,ERP
C. Opportunity, Quote. Invoice, Payment, CRP
D. Lead, Quote, Opportunity, Order, Invoice. ERP, Payment
ANSWER : B
UC Foods, a global manufacturing organisation, builds and sells a varietyof food processing equipment on its B2B Commerce site. Customers often tailor their equipment by selecting from several product variants. Depending on the options selected, an order will sometimes require manual intervention by a sales person to determinethe price for the customized piece of equipment. Once the machines have been purchased, each machine comes with a 1-year warranty, which entitles the customer to quarterly visits to inspect and perform maintenance on the machines to keep them in proper working order. How can a Solution Architect use a multi-cloud solution to address the needs of the organization to efficiently support the selling of equipment and planning of quarterly visits for the machines?
A. Use a third-party plugin configurator to support the selection of the product options, then
create a CPQ quote when manual intervention is required. For the quarterly visits, use
Field Service Maintenance Plans.
B. Use the B2B Commerce aggregated product or dynamic kits to drive the selection of theproduct options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Field Service Maintenance Plans.
C. Use the B2B Commerce aggregated product or dynamic kits to drive the selection of the product options, then automatically create a case when manual intervention is required. For the quarterly visits, use Service Contracts and Entitlements.
D. Use the B28 Commerce aggregated product or dynamic kits to drive the selection of the product options, then create a CPQ quote when manual intervention is required. For the
quarterly visits, use Service Contracts and Entitlements.
ANSWER : B
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