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September, 2025 Sales-Cloud-Consultant Practice Questions

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Name: Certified Salesforce Sales Cloud Consultant (SP25)
Exam Code: Sales-Cloud-Consultant
Certification: Sales-Cloud-Consultant
Vendor: Salesforce
Total Questions: 190
Last Updated: September 08, 2025
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Sample Questions


Sales-Cloud-Consultant Sample Question 1


Access to opportunities at Cloud Kicks should be restricted. Sales users should only have access to two categories of opportunities: opportunities they own, and opportunities that are tied to accounts they own. What are two actions a consultant can take to meet the requirement? Choose 2 answers 

A. Set Territory Management to grant Read access to opportunities owned by others. 
B. Set opportunity access on the role to view all opportunities associated with their accounts. 
C. Set organization-wide defaults for opportunities to Private. 
D. Set organization-wide defaults for opportunities to Public Read-Only. 


ANSWER : B,C



Sales-Cloud-Consultant Sample Question 2


Sales reps want to review pricing on historical contracts when working on new opportunities at Cloud Kicks. Contracts are created from the Account page. Sales reps need to view all contracts for the Account on the Opportunity record. What should a consultant Implement to meet the requirement? 

A. Build a custom Opportunity lookup field to Contracts with an Account dependency filter and make it editable. 
B. Add the Contracts related list to each of the Opportunity page layouts used In the sales record types. 
C. use the Related List - Single component to display the Account's Contracts on the Opportunity Lightning page. 
D. Create an object-specific action to create a Contract record from the Opportunity page layouts used by sales. 


ANSWER : C



Sales-Cloud-Consultant Sample Question 3


Cloud Kicks requires its sales reps to 90 through an internal certification process on myTrallhead before they add specific groups of Products to Opportunities. Which two solutions should be used to validate that sales reps have completed the myTrailhead badge? Choose 2 answers 

A. Use a validation rule on Opportunity Products to prevent a sales rep from adding Products marked as requiring the myTrailhead badge if the rep has yet to complete the badge. 
B. Use a Process Builder process on Products marked as requiring the myTrallhead badge to automatically share the Products with sales reps who have completed the badge. 
C. Use a validation rule on Products marked as requiring the myTrailhead badge to prevent those Products from being added to an Opportunity. 
D. Use a separate once book for the Products requiring the myTrailhead badge and only share the once book with sales reps who have completed the badge


ANSWER : A,B



Sales-Cloud-Consultant Sample Question 4


Cloud Kicks has enabled the Einstein Lead Scoring feature and rolled out Sales Cloud Einstein to ptkst users. The pilot users are unable to view the Lead Score field on me Lead record page. Which two steps should the consultant take to fix this issue? Choose 2 answers 

A. Add the Lead Score field to the Lead List View. 
B. Add the Lead Score field to the Lead Page layout. 
C. Assign the Einstein Lead Scoring permission set. 
D. Assign the Sales Cloud Einstein permission set. 


ANSWER : A,B



Sales-Cloud-Consultant Sample Question 5


Universal Containers has four product lines, each with its unique sales cycle. Once the prospect is qualified, the sales reps should follow the product-specific sales cycle. Which two actions should a consultant recommend to meet these requirements? Choose 2 answers 

A. Implement sales processes that map to each Opportunity record type. 
B. Create Opportunity record types for each product line.


ANSWER : A,B



Sales-Cloud-Consultant Sample Question 6


Which two use cases will protect the integrity of order data with activation limitations? Choose 2 answers 

A. New Products can be added to active orders. 
B. Products can be removed from active reduction orders.
C. Orders can be activated only if they include a Product. 
D. Multiple reduction orders can be created for a single order. 


ANSWER : C,D



Sales-Cloud-Consultant Sample Question 7


The sales director at Universal Containers wants to ensure that a custom field on the Lead object is excluded from Einstein Lead Scoring. How should the consultant meet the requirement? 

A. Exclude the custom field from all page layouts. 
B. Omit the custom field from the scoring model. 
C. Clear the custom field's values on all records.
 D. Make the custom field Read-Only on all profiles. 


ANSWER : B



Sales-Cloud-Consultant Sample Question 8


The sales director at Cloud Kicks wants to enable Person Accounts in its org. The sales director asked a consultant to evaluate the solution and present it to the sales team. What should the consultant consider when evaluating Person Accounts? 

A. Enabling the Person Accounts feature is Irreversible. 
B. Enabling Person Accounts requires a Public Read/Write sharing model 
C. Person Account records only count toward Account storage. 
D. The Person Account object must have at least two record types. 


ANSWER : B



Sales-Cloud-Consultant Sample Question 9


Universal Containers has implemented Salesforce for all of its sales associates. All Sales associates are required to select the win or loss status every dosed Opportunity. Managers like to measure the win ratio for all of the sales associates. How should a consultant meet the requirement?

A. Build a custom report on Opportunity with custom summary formulas to show win/loss ratio. 
B. Create a custom formula held on Opportunity to capture the win ratio for Opportunities. 
C. Ensure that all managers have access to the standard Win/Loss report. 
D. Build a custom lightning component to show the win ratio based on won Opportunities. 


ANSWER : A



Sales-Cloud-Consultant Sample Question 10


The admin at Cloud Kicks needs to understand the adoption of Salesforce Files and multifactor authentication. What should a consultant recommend analysing adoption? 

A. Review the Setup Audit Trail. 
B. Create a report for the Login History object. 
C. Run the Salesforce Optimizer. 
D. Open the Lightning Usage App. 


ANSWER : C,D



Sales-Cloud-Consultant Sample Question 11


Cloud Kicks (CK) has just started selling its products internationally. Management wants Salesforce Opportunities and forecasting to reflect the respective currency of CK's prospects which include the U.S. dollar, euro, British pound, and Japanese yen. In which two ways will this impact the existing CK price book? Choose 2 answers 

A. Each user can select their personal currency. 
B. Opportunities to multinationals can induce more than one currency. 
C. Each currency requires its own custom price book 
D. Every currency price needs to be added to all of the products in the standard price book. 


ANSWER : C



Sales-Cloud-Consultant Sample Question 12


The VP of sales at Cloud Kicks wants to provide options to sales reps for changing account or contract details for a created order. Which two conditions should the consultant consider to meet this requirement' Choose 2 answers 

A. The order associated with the account should be in draft status.
B. The price book associated with the order is associated with the new account. 
C. The currency associated with the order can be different from the new contract. 
D. The contract associated with the order is associated with the new account.


ANSWER : A,D



Sales-Cloud-Consultant Sample Question 13


To properly plan for company growth, Cloud Kicks needs to forecast monthly revenue projections from the sales of its annual subscription service. What should the consultant configure to meet this requirement? 

A. Opportunity products with monthly product Schedules 
B. Opportunity products with formula fields for each month's value 
C. Opportunity dashboard showing opportunities closed each month 
D. Opportunity dashboard showing products sold each month 


ANSWER : A



Sales-Cloud-Consultant Sample Question 14


Universal Containers continues to see substantial growth year-over-year. Outside sales reps think their territories are too dense to cover adequately. Leadership has decided to modify the existing sales territories and hire additional staff to make the account allocations more manageable. Some states will change from one territory to two or more smaller territories. In these instances, accounts will need to be reassigned to new territories. Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected in Sales Cloud. How should the consultant show sales operations what the data will look like after the change? 

A. Use Tableau to geocode account addresses and display on a territory map. 
B. Install the Territory Management Reporting Pack from the AppExchange. 
C. Run the updated assignment rules in planning State and view the accounts on the territory detail page. 
D. Use Data Loader to export the accounts and make updates in Google Sheets. 


ANSWER : C



Sales-Cloud-Consultant Sample Question 15


Cloud Kicks (CK) is migrating Account and Contact information from a legacy CRM system into Salesforce using Data Loader. Accounts in the legacy system have a unique ID field that is used to related Contacts to Accounts in the legacy system, CK wants to automatically match these Contacts to the relevant Accounts when loading Contacts into Salesforce. What should a consultant recommend to meet the requirement? 

A. Create Mater-Detail on Contact. 
B. Create Master-Detail on Account. 
C. Create External ID on Contact. 
D. Create External ID on Account. 


ANSWER : D



Sales-Cloud-Consultant Sample Question 16


Cloud Kicks want to track different details for trade shows and customer webinars. Which capability enables the use of custom fields, contextual validation rules, and varied layouts?

 A. Parent Campaigns 
B. Custom Picklist 
C. Campaign Hierarchies 
D. Record Types


ANSWER : D



Sales-Cloud-Consultant Sample Question 17


A customer notices a large increase in leads created overnight which exceed the daily limits. Upon examination, the leads appear to be created by bots. The Customer uses a standard web-to-lead from without safeguards in place to limit spam on forms. What should the consultant recommend as the first line of defense before republishing the form? 

A. Select Require reCAPTCHA Verification in Web-to-Lead settings. 


ANSWER : A



Sales-Cloud-Consultant Sample Question 18


The Cloud Kicks CEO needs to run reports from the sales team’s reports folder. The CEO's assistant needs to control access to the reports. Sales managers need to change the reports when necessary. How should the consultant meet the requirement? 

A. Set the CEO access level to View, the CEO's assistant to Manage, and the sales manager to Edit on ACO the folder.
 B. Enable Manage Reports in Public Folders and give access to the CEO and their subordinates. 
C. Set the CEO access level to View All, the CEO's assistant to Modify All, and the sales manager public group to Create. 
D. Enable Manage access for the CEO role and subordinates, and Manage access for the CEO'S assistant profile. 


ANSWER : A



Sales-Cloud-Consultant Sample Question 19


An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high level processes the business. CK plans to use the diagram to show the context of a new process within the overall business whole. What should the admin create to meet this requirement? 

A. Capability Model 
B. Strengths, Weaknesses, Opportunities, Threats (SWOT) Diagram 
C. Suppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram 
D. Value Stream Map 


ANSWER : A



Sales-Cloud-Consultant Sample Question 20


Cloud Kicks (CK) needs to determine the effectiveness of a recent marketing campaign on new leads' quality. CK is using Einstein Lead Scoring, Which solution should the consultant recommend? 

A. Create a custom object to track the Lead Score and relate it to the Lead. 
B. Create a custom score field to capture the marketing Campaign's quality. 
C. Add the Lead Score component to the Lead Detail page. 
D. Specify a default score of the leads added to the Campaign. 


ANSWER : B



Sales-Cloud-Consultant Sample Question 21


Cloud Kicks (CK) wants to migrate data from its existing enterprise resource planning (ERP) system to CK wants to organize its data using the unique ID that is a number type in the ERP. What should the consultant recommend to meet the requirement? 

A. Map the ERP unique ID to a custom external ID unique number field. 
B. Create a text field and insert the ERP unique ID. 
C. Use the ERP unique ID as the Salesforce ID. 
D. Create an external ID unique number field in the ERP labeled ERP unique ID.' 


ANSWER : A



Sales-Cloud-Consultant Sample Question 22


Universal Containers wants to divide the revenue of the closed Opportunities between sales reps that worked on the deal. Additionally, on some deals, the sales reps work with technical sales managers and want a way to credit them for their support. How should the consultant meet this requirement? 

A. Enable Opportunity Teams and ask Opportunity owners to add technical sales managers. 
B. Use adjustments in Collaborative Forecasting to attribute Opportunity revenue to each technical sales manager 
C. Enable Opportunity splits, revenue splits for sales reps, and overlay splits for technical sales managers. 
D. Create 2 formula field on the Opportunity to track revenue attributed to technical sales managers. 


ANSWER : D



Sales-Cloud-Consultant Sample Question 23


Universal Containers is realigning sales territories and needs to update ownership across its 400,000 accounts. The organization-wide default for Accounts is Private. Which two factors should the consultant consider when updating the sales territories and Account owners? Choose 2 answers 

A. The organization-wide default should be set to Public before the update can be performed. 
B. The Salesforce Platform can update up to 200 accounts at a time. 
C. The data update will cause sharing recalculations and should be completed during offpeak hours. 
D. The team can defer sharing calculations to decrease the risk of lock errors during the data update. a


ANSWER : A,D



Sales-Cloud-Consultant Sample Question 24


Users at Cloud Kicks (CK) say the global search is returning too many results when searching for contacts. CK's admin confirmed that users have the correct permissions and record access to the contacts they want to see. What should a consultant recommend to yield better search results?

 A. Use quotation marks operator around contact's first and last name. 
B. Add company name next to contacts full name in the search window.
 C. Add LIKE keyword next to contact's full name in the search window. 
D. Use parentheses operator to limit search to the Contacts object. 


ANSWER : B



Sales-Cloud-Consultant Sample Question 25


Cloud Kicks needs to implement a group of Campaigns that are related to a specific marketing initiative to report on success. What should a consultant recommend to meet the requirement? 

A. Create a custom Campaign Purpose field. 
B. Create a custom Campaign Group object. 
C. Use the existing Parent Campaign field. 
D. Use a Marketing dashboard from the AppExchange. 


ANSWER : C



Sales-Cloud-Consultant Sample Question 26


The Cloud Kicks sales team needs to utilize the Salesforce mobile app feature to view, create, or update opportunities, but the internet is unavailable on their Android and iOS mobile devices. Which two actions should the consultant recommend working around the issue? Choose 2 answers 

A. Enable the connect offline feature in Salesforce. 
B. Enable the system permission to store offline data in Salesforce. 
C. Enable caching in Salesforce.
 D. Enable offline create, edit, and delete in Salesforce. 


ANSWER : C,D



Sales-Cloud-Consultant Sample Question 27


Organization-wide default settings for Account is set to Private at Cloud Kicks- Users are unable to see each others accounts. When a Salesforce admin assigns User A as the owner of an opportunity related to User B's account, which additional access will User A gain? 

A. User A will have Read-Write access to the opportunity's Account and its related contact records. 
B. User A will have Read-Only access to the opportunity's Account record. 
C. User A will have Read-Only access to the opportunity's Account and its related contact records. 
D. User A will have Read-Write access only to the opportunity's Account record. 


ANSWER : D



Sales-Cloud-Consultant Sample Question 28


Universal Containers (UC) has established Sales Ops teams. As part of the sales process, Tasks are used to track all customer interactions. UC wants any available Sales Ops team member to handle these Tasks as soon as possible. Which Salesforce functionality should the consultant recommend to meet the requirement? 

A. Create Opportunity Teams to manage Tasks. 
B. Leave the Task's Assigned To held bank 
C. Use workflows to create a Task for each team member.
 D. Assign Tasks to a queue to share work efficiently. 


ANSWER : D



Sales-Cloud-Consultant Sample Question 29


A Cloud Kicks sales team based in the U.S. wants to grow market share in Australia. The company has multicurrency enabled and has added the Australian Dollar as an available currency. How should the consultant allow the sales team to report on Australian deal values in U.S. Dollars (USO)? 

A. Set each sales user's default currency to the Australian Dollar. 
B. Enable parenthetical currency conversion. 
C. Create a formula field to perform a currency calculation. 
D. Use USD for Australian Opportunity currencies. 


ANSWER : B