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Sample Question 4
Cloud Kicks has enabled territory forecasts to see how expected revenue comparesbetween sales territories, and to determine which territory has dosed the most deals in amonth. The territory hierarchy has three branches with child territories, where forecastmanagers may be assigned to a few of them.Which two actions can forecast managers perform?Choose 2 answers
A. Add territory forecast to the hierarchy. B. Add a Forecasts tab to the Sales app. C. View the territory forecasts as a single-page summary. D. Share the forecast with any Salesforce user.
Answer: C,D
Explanation:
Viewing the territory forecasts as a single-page summary and sharing the forecast
with any Salesforce user are two actions that forecast managerscan perform. A
territory forecast is a forecast that shows how much revenue is expected from a
specific territory or group of territories. A single-page summary is a view of the
territory forecast that displays all the territories in the hierarchy and their forecast
amounts in one page. Forecast managers can use this view to compare and
analyze the performance of different territories at a glance. Forecast managers
can also share their forecasts with any Salesforce user who has access to the
same forecast type, regardless of their role or territory assignment. This allows
them to collaborate and communicate with other users about their forecasts.
Sample Question 5
During the requirements gathering workshops at Cloud Kicks, the project team and subjectmatter experts bring up new ideas to incorporate4 into the current project.Which best practice should the consultant use to refocus the meeting and stay on topic?
A. Tell key stakeholders that the team is focused on other ideas, B. Remind the team of the purpose and scope of this project. C. Incorporate the new ideas into the solution design. D. Invite only the subject matter experts to subsequent workshops.
Answer: B
Sample Question 6
Cloud Kicks’ sales productivity is on the decline, while its competitors are moresuccessful. The consultant has suggested Einstein Opportunity Insights.Which three insights can this provide?Choose 3 answers
A. Opportunity Representative Score B. Sentiment Analysis C. Follow-up Reminders D. Deal Prediction E. Key Moments
Answer: B,C,E
Explanation: These answers are some of the insights that Einstein Opportunity Insights
can provide to help CKimprove its sales productivity. Sentiment analysis can detect the
tone and mood of emails between reps and prospects, follow-up reminders can prompt
reps to take action on stalled opportunities, and key moments can highlight important
events or changes inopportunities.
Sample Question 7
Sales reps at Cloud Kicks (CK) need to see the Opportunity amount with the Account’sdiscountfield. CK sales reps are located in different regions and use different currencies. Aconsultant creates a custom formula field on the Opportunity.Which currency will the custom formula use for its value if the opportunity and accountrecordshavedifferent currencies?
A. Account currency B. Corporate currency C. Opportunity currency D. User currency
Answer: C
Explanation: A custom formula field on the Opportunity object will use the currency of the opportunity record, regardless of the currency ofthe account or user records. This ensures
that the formula field is consistent with other opportunity fields that use currency.
Sample Question 8
The Asia Pacific and Japanese sales teams from Cloud Kicks have requested separatereport folders for each region. The VP of sales needs access to both report folders in oneplace to find reports for all the regions and wants to retain visibility of the reports in eachfolder.What should the consultant recommend meeting therequirement?
A. Create subfolders and give access to the root folder, keeping the top region foldersharing settings. B. Create all new regional folders and move the reports to the respective region folder withviewer access. C. Create grouped folders,keeping the top region folder sharing settings and limiting thesharing settings for the grouped folders. D. Create all new regional folders and move the reports to the respective region folder withsubscribe access.
Answer: A
Sample Question 9
Universal Containers (UC) deployed Sales Cloud three months ago to the North Americansales teams. One of thereasons UC selected sales cloud is its mobile support whichprovides flexibility for account executive.How should the consultant assure UC s management that Sales Cloud is beingsuccessfully adopted on mobile de devices?
A. Create a report to show the volume of opportunities created in the last three monthscompared to a year ago. B. Create a custom report type to show the use of mobile devices by users in the last threemonths. C. Track sales results month-over-month for the last three months to show anincrease mthe average order site. D. Leverage visualforce to show the use of mobile devices by users during the last threemonths.
Answer: D
Sample Question 10
Each year, representatives from Universal Containers attend two major industryconferences thatGenerate a large volume of leads. A few months after leads have beenconverted to opportunities, the team wants to determine the return on Investment (ROI) foreach industry conference.Which solution should the consultant recommend?
A. Create the Campaigns related list on the Lead page layout, and associate new leadswith a Campaign. B. Create a mufti-select picklist, and ask representatives to select which conference (s)influence the lead. C. Create industry events as Campaigns, add leads as Campaign Members, and utilizeCustomizable Campaign influence. D. Create a Slack channel for each industry conference and mention this channel on allnew leads.
Answer: B
Sample Question 11
What are two considerations for enabling multiple currencies at Cloud Kicks? Choose 2answers
A. The primary currency is automatically displayed in parentheses when using multicurrency. B. Accounts, Opportunities, Leads, Cases, and Opportunity Product Schedules supportmulti-currency reporting. C. When multi-currency is enabled, changes to exchange rates update the convertedamount on all records except closed opportunities. D. The multi-currency enablement process is irreversible.
Answer: A,B
Sample Question 12
Cloud Kicks (CK) plans to implement Advanced Currency Management for its Salesforceimplementation. CK has Roll-up Summary fields on the Account and Opportunity.What should CK consider when enabling Advanced Currency Management in itsSalesforce org?
A. Dated exchange rates are used in Opportunity forecasting or currency fields in othertypes of reports. B. Opportunity Roll-up Summary fields will update from the Opportunity Line Item object. C. Account Roll-up Summary fields will update from the Opportunity object. D. Account cross-object formulas always use the dynamic conversion rate for currencyconversion.
Answer: C
Explanation:
Account Roll-up Summary fields will update from the Opportunity object is
something that Cloud Kicks should consider when enabling Advanced Currency
Management in its Salesforce org. A Roll-up Summary field is a field that
calculates values from related records, such as count, sum, min, max, etc.
Advanced Currency Management is a feature that allows users to enable dated
exchange rates and track historical exchange rates in Salesforce. By enabling
Advanced Currency Management, Cloud Kicks can use dated exchange rates to
convert currency amounts based on specific dates or ranges of dates. When using
dated exchange rates, Account Roll-up Summary fields will update from the
Opportunity object based on the close date of the opportunities, regardless of
whether the opportunities are open or closed.
Sample Question 13
The Universal Containers sales team wants to easily show Account relationships to itssales reps and report on these relationship.Which two considerations should theconsultant take into account?Choose 2 answers
A. Account relationships are visible from Person Account records. B. A Person Account can be either a parent or child in the Account Hierarchy. C. Account Hierarchy displays only the Amounts users have Read permission to view. D. Accounts can be organized into different divisions based on specific criteria.
Answer: A,C
Explanation:
Account relationships are visible from Person Account records and Account
Hierarchy displays only the Accounts users have Read permission to vieware two
considerations that the consultant should take into account when showing Account
relationships to sales reps and reporting on them. Account relationships are
connections between Accounts thatindicate how they are related to each other,
such as parent-child, partner, competitor, etc. Account Hierarchy is a feature that
shows how Accounts are related in a tree structure based on their parent-child
relationship. Account relationships are visible from Person Account records,
meaning that sales reps can see how Person Accounts are related to other
Accounts from their record page. Account Hierarchy displays only the Accounts
users have Read permission to view, meaning that sales reps can only see the
Accounts they have access to in the hierarchy.
Sample Question 14
The Cloud Kicks (CK)IT team wants to enable Person Accounts in its Salesforce org.Which three prerequisites must be met before the consultant can enable Person Accounts?Choose 3 answers
A. User Profiles with Read access to Accounts must also have Read access to Contacts. B. At least one Record Type should be created for Accounts. C. The CK customer portal must be disabled to allow Person Account self-registration inthe future. D. The organization-wide default sharing is set so either Contact is Controlled by Parent orbothAccount and Contact are Private. E. The organization-wide default for both Accounts and Contacts should be set to PublicRead/Write.
Answer: A,B,D
Explanation: These are the prerequisites for enabling Person Accounts in a Salesforce
org, as stated in the documentation. Person Accounts are a special type of account that
combines account and contact data into a single record. They are useful for B2C scenarios
where individuals are customers rather than organizations.
Sample Question 15
Cloud Kicks just deployed Sales Cloud globally and wants to make sure that all ofits usersare using Salesforce. How should the consultant determine if all regions are usingSalesforce?
A. Assign all users to a region, build a report using user login history, and filter on region. B. Create an Opportunity report per region, filtering by User. C. Ask each regional sales manager to run the standard User Adoption report. D. Install Salesforce Adoption Dashboards from the AppExchange and use the regionchart.
Answer: D
Explanation: The Salesforce Adoption Dashboards provide visibility into how users
areadopting and interacting with Salesforce. The region chart shows the number of logins,
page views, and other metrics by region. This can help the consultant determine if all
regions are using Salesforce effectively.
Sample Question 16
Cloud Kicks rtants its sales operations team to place orders for United States customers inSales Ootid. The sales ops team needs to calculate sates tax on the orders. Sales tax is acomplex calculation based on tax law that may change at any time.What should the consultant recommend to meet the requirement3
A. A formula fieldon the Order object B. An app from the AppExchange C. A screen flow for orders D. A spreadsheet with formulas
Answer: B
Sample Question 17
Cloud Kicks (CK) has recently implemented Sales Cloud. CK wants to be able to forecastthe number of shoes it sells to better coordinate withthe logistics department to fulfillorders.Which three options should a consultant recommend CK implement to accomplish this?Choose 3 answers
A. Opportunity Quantity B. Collaborative Forecasts C. Forecast Types D. A custom field E. Product Revenue Schedules
Answer: A,D,E
Sample Question 18
Universal Containers is creating a new program to allow customers to pay for large ordersover the course of 1 to 3 years in monthly installments beginning in the month the productsare sold. The admin needs to configure Sales Good to accommodate the new pricing termand to help the finance department forecast easily.What should the consultant recommend to meet the requirement?
A. Use Revenue Schedules to capture installment payment plan details for each Product. B. Add a custom field to the Quotes object to capture the number of installments, C. Set the default quantities to 12, 24, and 36 in a new Price Book forinstallment sales. D. Create a Process Builder to create an Order for each installment payment.
Answer: A
Explanation: Revenue Schedules are a feature that allow users to track the revenue and
quantity of products over time, such as for subscription or installment payments. Revenue
Schedules can be enabled for any product that has a schedule type of Revenue or
Quantity, and they can be customized to match the payment terms of each opportunity. By
using Revenue Schedules, Universal Containers can capture theinstallment payment plan
details for each product, such as the number of installments, the amount per installment,
and the frequency of installments. This can help the finance department forecast the
revenue and cash flow from each opportunity more accurately.
Sample Question 19
During a Discovery session at Cloud Kicks, a topic is highlighted thatHow should the consultant proceed?
A. Conduct another Discovery session. B. Define and submit achange order for the new items. C. Revise the timeline for the new items. D. Continue work because it is covered by the warranty.
Answer: B
Explanation:
Defining and submitting a change order for the new items is the best way to
proceed when a topic is highlightedthat requires additional work outside of scope
during a Discovery session at Cloud Kicks. A change order is a document that
describes changes to an existing project scope, deliverables, timeline, costs, or
responsibilities that have been agreed upon by both parties involved in a project. A
change order also specifies how these changes will affect the original project plan
and contract terms. By defining and submitting a change order for the new items,
the consultant can ensure that Cloud Kicks is aware of and approves of the
additional work required and how it will impact their project.
Sample Question 20
Universal Containers’ (UC) sales reps have said there are too many reports anddashboards which makes it hard to find what is important to them.What should a consultant recommend that use to solve this issue?
A. Custom report types B. Private folders C. Enhanced Folder Sharing D. Dashboard Filters
Answer: C
Explanation: Enhanced Folder Sharing is a feature that allows users to share reports and
dashboards with other users, groups, roles, or territories based on different access levels,
such as view, edit, or manage. This can help sales reps find the reports and dashboards
that are relevant to them by organizing them into folders and granting access to the
appropriate users. Enhanced Folder Sharing also supports inheritance, which means that
users who have access to a folder also have access to itssubfolders.
Sample Question 21
The admin at Universal Containers is attempting to retire a Product, but they are receivingan error because the Product is associated to an Opportunity.What should the consultant recommend to resolve the issue most efficiently'
A. Remove the related Product from all Opportunities and Quotes. B. Archive the Product or Price Book and each related Price Book entry. C. Edit the Product record and uncheck the Active field. D. Create a Flow to automatically delete the Product from the Price Book.
Answer: A
Sample Question 22
The admin at uBHMBon tamers has been getting complaints from sales reps aboutduplicate Leads … Salesforce. The admin has already set up a matching rule for Leads.What should the consultantrecommend to resolve the issue?
A. Confirm the standard matching rule is inactivated. B. Change the criteria for the standard Lead matching rule. C. Change the criteria for the standard Contact matching rule. D. Confirm the custom matching rule is activated.
Answer: D
Explanation:
Confirming that the custom matching rule is activated is the best way to resolve
the issue of duplicate leads in Salesforce. A matching rule is a rule that defines
how records are compared for duplicates based on fields and fuzzy logic. Acustom
matching rule is a matching rule that can be created and customized by users
based on their needs and preferences. A custom matching rule must be activated
before it can be used by duplicate rules or other features that prevent or allow
duplicates.By confirming that the custom matching rule is activated, the admin can
ensure that leads are matched according to their criteria and duplicates are
detected and handled accordingly.
Sample Question 23
Universal Containers is creating a new program to allow customers to pay for large ordersover the course of 1 to 3 years in monthly instalments beginning in the month the productsare sold. The admin needs to configure Sales Cloud to accommodate the new pricingterms and to help the finance department forecast easily.What should the consultant recommend meeting the requirement?
A. Use Revenue Schedules to capture instalment payment plan details for each Product. B. Create a Process Builder to create an Order for each instalment payment. C. Add a custom field to the Quotes object to capture the number of instalments. D. Set the default quantities to 12, 24, and 36 in a new Price Book for instalment sales.
Answer: A
Explanation: Revenue Schedules allow you to recognize revenue from a product over a
period of time, rather than at the time of sale. You can create revenue schedules for
products that are paid in instalments, and specify the amount and date of each instalment.
This can help the finance department forecast the revenue more accurately and easily.
Cloud Kicks has a complicated sales process. Sales reps often have difficulty decidingwhen to move opportunities through various stages.Which solution should the consultant recommend?
A. Use automation to send emails to sales reps with Guidance for Success B. Configure a dashboard that shows opportunities that have remained in the same stagefor 30 days C. Activate Path and add up to five key fields and Guidance for Success D. Advise sales reps to collaborate on Slack to move opportunities along the pipeline.
Answer: C
Explanation: This solution should be recommended for Cloud Kicks if they have a
complicated sales process and their sales reps often have difficulty deciding when to move
opportunities through various stages. Activating Path and adding up to five key fields and
Guidance for Success will allow Cloud Kicks to provide their sales reps with a visual
representation of the sales process stages and helpful tips and resources for each stage.
Path is a feature that helps sales reps move records along predefined steps by displaying
key fields and guidance on each step. Guidance for Success is a customizable section on
Path that can include text, links, images, or videos to assist sales reps in completing tasks
or achieving goals at each stage.
Sample Question 25
Sometimes, sales reps need to create contacts without accounts based on businessprocesses.What should the consultant take into consideration about these contacts?
A. Contacts without accounts need to be shared through sharing rules B. Contacts without accounts are shared through the Role Hierarchy. C. Contacts without accounts are private and only the owner and admin can view them. D. Contacts without accounts need to be manually shared.
Answer: C
Sample Question 26
A sales rep notices they can edit some opportunities associated with accounts theyown, but is unable to edit other opportunities, although these are associated withaccountsthey own. Which three reasons could explain the sales rep’s experience?Choose 3 answers
A. Sharing Rules for opportunities are set to Manager Groups. B. Opportunity visibility allows View access to opportunities owned by others andassociated with accounts they own. C. The organization-wide defaults for opportunities are set to Private. D. All provisioned Opportunity object permissions enable Read access with all accounts thesales rep. E. Some opportunities associated with the sales rep's account areowned by other users.
Answer: C,D,E
Explanation: These three reasons could explain the sales rep’s experience of being able
to edit some opportunities associated with accounts they own, but not others. If the
organization-wide defaults for opportunities areset to Private, then the sales rep can only
edit the opportunities that they own or that are explicitly shared with them. If all provisioned
Opportunity object permissions enable Read access with all accounts the sales rep owns,
then the sales rep can viewbut not edit any opportunity associated with their accounts,
regardless of who owns the opportunity. If some opportunities associated with the sales
rep’s account are owned by other users, then the sales rep can only edit those
opportunities if they havebeen shared with them or if they have a higher role in the role
hierarchy than the owner.
Sample Question 27
The Cloud Kicks sales team can create leads for both business and individualcustomers. Person Accounts have been enabled in its Salesforce org.Which action should be taken to convert a lead into a Person Account?
A. Create an Individual Lead Record Type. B. Populate the Company field with ‘Person. C. Enable Contacts to Multiple Accounts. D. Leave the Company field blank.
Answer: B
Explanation: To convert a lead into a Person Account, the Company field must be
populated with ‘Person’. This indicates that the lead is an individual consumer and not a
business account. If the Company field is left blank, the lead conversion will fail.
Sample Question 28
Cloud Kicks (CK) recently finisheda redeployment of is Lightning pages. CK users reportthat Lightning pages are loading slowly CK management wants to consider the impact thishas on adoption.Which two toots should the consultant recommend that CK use to evaluate lightningpages?Choose 2answers
A. Guidance for App Butter B. Lightning usage App C. Performance Analysis for App Builder D. Real-Time Event Monitoring
Answer: B,C
Sample Question 29
Cloud Kicks (CK) wantsto migrate data from its existing enterprise resource planning (ERP)system to CK wants to organize its data using the unique ID that is a number type in theERP.What should the consultant recommend to meet the requirement?
A. Map the ERP unique ID to a custom external ID unique number field. B. Create a text field and insert the ERP unique ID. C. Use the ERP unique ID as the Salesforce ID. D. Create an external ID unique number field in the ERP labeled ERP unique ID.'
Answer: A
Explanation:
Mapping the ERP unique ID to a custom external ID unique number field is the
best way to meet the requirement of organizing data using the unique ID that is a
number type in the ERP. An external ID is a custom field that has the “External ID”
attribute, meaning that it contains unique record identifiers from a system outside
of Salesforce. A unique number field is a custom field that has the “Unique”
attribute, meaning that it does not allow duplicate values in the field. By mapping
the ERP unique ID to a custom external ID unique number field, Cloud Kicks can
use this field to match records during data import or update operations, avoid
duplicate records or incorrect data, and maintain data integrity between Salesforce
and the ERP system.
Sample Question 30
Universal Containers needs to track quarterly sales goals for users. What are two ways aconsultant can display sales goals and allow users to track their progress toward theirgoals?22.Choose 2 answers:
A. Create a Custom Report Type. B. Enable Forecast Adjustments. C. Enable Show Quota % Attainment. D. Create a quarterly snapshot
Answer: B,C
Sample Question 31
Cloud Kicks wants to sell to both consumers and businesses. The consumer sales teamand business sales team will use different Stages.Which two Salesforce functions will allow the consultant to meet this requirement?Choose 2 answers
A. Sales Processes B. Pipeline Inspection C. Opportunity Splits D. Record Types
Answer: A,D
Explanation: To sell to both consumers and businesses with different Stages, the
consultant should use Sales Processes and Record Types. A Sales Process is a set of
stages that an opportunity goes through as it moves from creation to closure. A Record
Type is a way to offerdifferent business processes, picklist values, and page layouts to
different users based on their profiles. By creating different Record Types for consumer
and business sales, the consultant can assign different Sales Processes and page layouts
to each Record Type. This way, the consumer sales team and business sales team can
use different Stages for their opportunities.
Sample Question 32
A Cloud Kicks sales team based in the U.S. wants to grow market share in Australia. Thecompany has multicurrency enabled and has added the Australian Dollar as an availablecurrency.How should the consultant allow the sales team to report on Australian deal values in U.S.Dollars (USO)?
A. Set each sales user's default currency to the Australian Dollar. B. Enable parenthetical currencyconversion. C. Create a formula field to perform a currency calculation. D. Use USD for Australian Opportunity currencies.
Answer: B
Explanation:
Enabling parenthetical currency conversion is the best way to allow the sales team
to report on Australian deal values in U.S. Dollars (USD). Parenthetical currency
conversion is a feature that displays converted currency amounts in parentheses
next to the original currency amounts in reports and dashboards. For example, if
an opportunity has an amount of 10,000 Australian Dollars (AUD), and the
corporate currency is USD, enabling parenthetical currency conversion will show
the amount as 10,000 AUD (7,500 USD) based on the exchange rate. By enabling
parenthetical currency conversion, the sales team can easily see and compare
Australian deal values in USD without having to manually calculate them.
Sample Question 33
Northern Trails Outfitters (NTO) is ready to start the next phase of its Salesforceimplementation. A consultant recommends using Universal ProcessNotation (UPN) todocument the business process maps NTO will use as its guide.As NTO maps out its processes, which two key principals of UPN should the team keep inmind?Choose 2 answers
A. Attach supporting information at the detail level. B. Use symbols of different colors, arrows, and swim lanes for clarity. C. Limit the number of activity boxes on the screen to 8 to 10. D. Keep version control and change history at the diagram level.
Answer: C,D
Sample Question 34
Cloud Kicks likes to have its supervisors coach the consultants based on the calltranscripts. Which Salesforce product should the consultantrecommend?
A. Salesforce Service Cloud B. Salesforce native CTI Connector C. Salesforce High Velocity Sales D. Salesforce Sales Cloud
Answer: C
Explanation: Salesforce High Velocity Sales is a product that should be recommended for
Cloud Kicks if they wantto have their supervisors coach the consultants based on the call
transcripts. High Velocity Sales is a set of tools that helps sales reps sell faster and smarter
by providing them with best practices, automated tasks, and insights. One of the features
ofHigh Velocity Sales is Einstein Call Coaching, which uses artificial intelligence to analyze
call transcripts and provide feedback and guidance to sales reps and managers.
Sample Question 35
The Cloud Kicks IT team has noticed that there are many duplicate Person Accounts.The team can often easily identify duplicates and wants to merge them.What should the consultant explain to the team about Person Account merges?
A. Person Accounts with a redundant relationship can be merged using matching rules. B. Person Accounts can be merged with other Person Accounts. C. Person Accounts can be merged with contact records. D. Person Accounts can be merged with any type of Account
Answer: B
Sample Question 36
The Cloud Kicks CEO needs to run reports from the sales team’s reports folder. The CEO'sassistant needs to control access to the reports. Sales managers need to change thereports when necessary. How should the consultant meet the requirement?
A. Set the CEO access level to View, the CEO's assistant to Manage, and the salesmanager to Edit on ACO the folder. B. Enable Manage Reports in Public Folders and give access to the CEO and theirsubordinates. C. Set the CEO access level to View All, the CEO's assistant to Modify All, and the salesmanager public group to Create. D. Enable Manage access for the CEO role and subordinates, and Manage access for theCEO'S assistant profile.
Answer: A
Explanation: This solutionwill meet the requirement by allowing the CEO to run reports
from the sales team’s reports folder, the CEO’s assistant to control access to the reports,
and the sales managers to change the reports when necessary. The View access level will
allow the CEO to view and run reports in the folder, but not edit or delete them. The
Manage access level will allow the CEO’s assistant to view, run, edit, delete, and share
reports in the folder, as well as add or remove users from the folder. The Edit access level
will allow the sales managers to view, run, and edit reports in the folder, but not delete or
share them3
Sample Question 37
An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the highlevel processes the business. CK plans to use the diagram to show the context of a newprocess within the overall business whole.What should theadmin create to meet this requirement?
A. Capability Model B. Strengths, Weaknesses, Opportunities, Threats (SWOT) Diagram C. Suppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram D. Value Stream Map
Answer: A
Sample Question 38
Access to opportunities at Cloud Kicks should be restricted. Sales users should only haveaccess to two categories of opportunities: opportunities they own, and opportunities that are tied to accounts they own.What are two actions a consultant can take to meet the requirement?Choose 2 answers
A. Set Territory Management to grant Read access to opportunities owned by others. B. Set opportunity access on the role to view all opportunities associated with theiraccounts. C. Set organization-wide defaults for opportunities to Private. D. Set organization-wide defaults for opportunities to Public Read-Only.
Answer: B,C
Explanation: These are the actions that can meet the requirement of restricting access to
opportunities based on ownership and account association. Setting opportunity access on
the role allows users to see opportunities owned by users below them in the role hierarchy,
as well as opportunities associated with accounts they can access. Setting organizationwide
defaults for opportunities to Private means that users can only access
opportunitiesthey own, unless they are granted access by other means, such as sharing
