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Which element retrieves data from a Salesforce picklist in an org?
A consultant Is designing a solution for a client using Omnistudio. The client wants todisplay data and launch actions from their Salesforce org.Which OmniStudio tool should the consultant use to meet this requirement?
A company is designing a new console for contact centeragentsto display case data for customers. All cases will be fetched using asingle DataRaptor. This page needs to display cases as follows:* "Open" cases with case description, case open date, case type,assigned to and priority fields. Open cases should be highlighted witha red border.* "Awaiting Closure" cases with case description, last action taken date,resolution, approval reason for closure, and assigned to fields. Thesecases should be highlighted with a grey border.* "Closed" cases with case description, resolution, case closed datefields with a link to duplicate cases.How should the consultant design the FlexCard solution to meet theserequirements?
A pop-up window will display additional information about the campaign, such as detailsabout the members. A button must initiate a guided process to add new leads to thecampaign.Which two FlexCard features should the consultant recommend to meet theserequirements?Choose 2 answers
A company has several customer support departments. Each department has different case creation processes, but they want to unify them into a single LWC OmniScript. During the discovery, the consultant identifies two key requirements:* Each department has different case fields they need to capture* If the user cancels the process, they should return to a support console appWhich two OmniScript features should the consultant recommend to meetthese requirements?Choose 2 answers
A Consultant is working on a project that involves using OmniStudio tools to designsolutions that meet customer business requirements. The solutions need to bemaintainable, scalable, and contribute to long-term customer success. Which OmniStudiotool should the Consultant use to display data and launch actions
Which two OmniScript components should the consultant recommend using to meet this validation requirement?Choose 2 answers
Which three use cases should be implemented using Calculation Procedures& Matrices? Choose 3 answers
A company needs to generate invoices when contracts reach an approved status. Users should initiate the invoice generation process from the contract page, but the option should not appear until the contract reaches the approved status. After the invoice is generated, it should be sent to the customer for signature. What three tools should be used in the solution the consultant recommends to meet these requirements? Choose 3 answers
A company is beginning their first project using Calculation Procedures & Matrices. The developers on the tea are concerned about learning the new tool and how they willtest their calculation procedures. The consultant recommends that they use the built-in simulator. In this scenario, what benefit should the consultant highlight to the developer team?
A company has an existing OmniScript running in production. The business decides additional customer information is needed and wants to add more questions to theprocess. What is the most efficient approach that the consultant can recommend to the business to meet this requirement?
A business has a requirement to display cases in a console for service agents. Cases can have avariety of statuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen the case. When the case is Active or Escalated, agents should not have the option to reopen the case. Which FlexCard functionality can be used to meet this requirement?
In which two cases should an integration procedure be used as a data source for FlexCards and OmniScripts, Choose 2 answers
A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed: • Accountinformation including account name, phone, and website • Active opportunities related to the account • Active contracts related to the account • The ability to view and renew contracts An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data. How should the consultant design the FlexCards to meet these requirements?
A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360° view using FlexCards to replace the legacy application. In this scenario, which three FlexCard features should theconsultant recommend? Choose 3 answers
In an Integration Procedure, what group element will control whetheran individual action executes?
A business wants to create a reusable OmniScript to capture customer payment information during the order process. The business decides that the first stepof the payment process should include: • Payment type (credit card or bank account) • Payment amount Which two elements should the consultant recommend for this step of the process? Choose 2 answers
Which three of the following are functions of a Text Block element in OmniScript? Choose 3 answers
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